Portfolio Case Study · 2024
GUESS
Brief
Develop a Gen Z social media strategy for Festival Season — authentic, platform-native, built by the generation itself.
Approach
Full brand audit, Gen Z consumer research, three-pillar content strategy for Instagram & TikTok and original content production at GUESS HQ studio.
Result
Complete campaign concept presented to GUESS senior marketing leadership as a strategic direction for future campaigns.
Role
Marketing & Digital Strategy Trainee
Client
GUESS Europe Sagl · Lugano, Switzerland
Partners
Meta · TikTok · Lifestyle-Tech Competence Center (LTCC)
Duration
March – May 2024
Portfolio Case Study · 2024
GUESS
Brief
Develop a Gen Z social media strategy for Festival Season — authentic, platform-native, built by the generation itself.
Approach
Full brand audit, Gen Z consumer research, three-pillar content strategy for Instagram & TikTok and original content production at GUESS HQ studio.
Result
Complete campaign concept presented to GUESS senior marketing leadership as a strategic direction for future campaigns.
Role
Marketing & Digital Strategy Trainee
Client
GUESS Europe Sagl · Lugano, Switzerland
Partners
Meta · TikTok · Lifestyle-Tech Competence Center (LTCC)
Duration
March – May 2024
7+
Top European universities
3
Global partners
2
Platforms: Instagram & TikTok
7+
Top European universities
3
Global partners
2
Platforms: Instagram & TikTok
01 — The Challenge
How does a heritage fashion brand connect authentically with Gen Z?

GUESS faced a challenge shared by many legacy labels: how to stay relevant and drive genuine engagement among Gen Z, a generation with entirely different content habits, values and brand expectations.

The brief: develop a social media strategy to promote GUESS collection pieces during Festival season, designed specifically for and by members of Generation Z.

Programme Format

"Phygital" focus group combining physical workshops at GUESS HQ with digital strategy development, in-store analysis and hands-on content production.

Selection

Students selected from POLIMI Graduate School of Management, IFA Paris, Istituto Marangoni, IED Madrid, Università di Padova, SUPSI and USI.

Industry Partners

Developed with senior managers from Meta and TikTok, with direct access to platform expertise and content creators.

Scope

End-to-end: consumer research → brand audit → strategy development → content creation → presentation to GUESS marketing leadership.

GUESS Europe Meta TikTok Lugano, CH
01 — The Challenge
How does a heritage fashion brand connect authentically with Gen Z?

GUESS faced a challenge shared by many legacy labels: how to stay relevant and drive genuine engagement among Gen Z, a generation with entirely different content habits, values and brand expectations.

The brief: develop a social media strategy to promote GUESS collection pieces during Festival season, designed specifically for and by members of Generation Z.

Programme Format

"Phygital" focus group combining physical workshops at GUESS HQ with digital strategy development, in-store analysis and hands-on content production.

Selection

Students selected from POLIMI Graduate School of Management, IFA Paris, Istituto Marangoni, IED Madrid, Università di Padova, SUPSI and USI.

Industry Partners

Developed with senior managers from Meta and TikTok, with direct access to platform expertise and content creators.

Scope

End-to-end: consumer research → brand audit → strategy development → content creation → presentation to GUESS marketing leadership.

GUESS Europe Meta TikTok Lugano, CH
02 — My Process
From research to real content — in three months
01
Consumer Research & Survey

Mapped Gen Z values, digital behaviours and fashion consumption habits through a structured survey, feeding insights directly into strategic development.

02
Digital Platform Audit

Reviewed GUESS's digital touchpoints — website, Instagram, TikTok — evaluating content quality, audience alignment, and competitive positioning.

03
In-Store Experience Evaluation

Conducted mystery shopping at a GUESS retail location to assess the gap between online brand promise and in-store reality.

04
SWOT Analysis & Strategic Framework

Synthesised all findings into a SWOT analysis, identifying where GUESS had equity with Gen Z and where disconnect existed.

05
Social Media Strategy Development

Developed a full Festival Season campaign strategy for Instagram and TikTok — content pillars, tone of voice, format recommendations, and platform-native tactics.

06
Content Production at GUESS Studio

Created and produced short-form video content for Instagram Reels and TikTok during a hands-on studio day at GUESS headquarters.

02 — My Process
From research to real content — in three months
01
Consumer Research & Survey

Mapped Gen Z values, digital behaviours, and fashion consumption habits through a structured survey — feeding insights directly into strategic development.

02
Digital Platform Audit

Reviewed GUESS's digital touchpoints — website, Instagram, TikTok — evaluating content quality, audience alignment, and competitive positioning.

03
In-Store Experience Evaluation

Conducted mystery shopping at a GUESS retail location to assess the gap between online brand promise and in-store reality.

04
SWOT Analysis & Strategic Framework

Synthesised all findings into a SWOT analysis, identifying where GUESS had equity with Gen Z and where disconnect existed.

05
Social Media Strategy Development

Developed a full Festival Season campaign strategy for Instagram and TikTok — content pillars, tone of voice, format recommendations, and platform-native tactics.

06
Content Production at GUESS Studio

Created and produced short-form video content for Instagram Reels and TikTok during a hands-on studio day at GUESS headquarters.

03 — Outcomes

From Strategy to Execution

03 — Outcomes

From Strategy to Execution

Goal & Tone of Voice

Build a genuine connection with Gen Z by showcasing real moments — not polished campaigns. Spontaneous, youthful and authentic. Minimal filters, maximum relatability.

Channels & Formats

Instagram & TikTok — mixing static carousels with dynamic video: Reels, Stories, TikTok videos and interviews.

Goal & Tone of Voice

Build a genuine connection with Gen Z by showcasing real moments — not polished campaigns. Spontaneous, youthful and authentic. Minimal filters, maximum relatability.

Channels & Formats

Instagram & TikTok — mixing static carousels with dynamic video: Reels, Stories, TikTok videos and interviews.

Behind the Scenes
Unfiltered moments from the GUESS studio
Scroll to explore
Behind the Scenes
Unfiltered moments from the GUESS studio
Scroll to explore
Content Pillars
Three pillars. Two platforms. Real content.
Pillar 01
Cultural Content

Behind-the-scenes glimpses into the world of GUESS — making the brand feel like an insider experience rather than a campaign.

Pillar 02
Spontaneous & Real

Unscripted moments that bring the audience closer and make the brand feel genuinely Gen Z — not aspirational, but relatable.

Pillar 03
Without Filters

Presenting GUESS as an unfiltered brand — relatable, not aspirational — so audiences can see themselves in it.

Content Pillars
Three pillars. Two platforms. Real content.
Pillar 01
Cultural Content

Behind-the-scenes glimpses into the world of GUESS — making the brand feel like an insider experience rather than a campaign.

Pillar 02
Spontaneous & Real

Unscripted moments that bring the audience closer and make the brand feel genuinely Gen Z — not aspirational, but relatable.

Pillar 03
Without Filters

Presenting GUESS as an unfiltered brand — relatable, not aspirational — so audiences can see themselves in it.

Instagram & TikTok — What We Made
Curious what I could do for your brand?
Get in touch
Curious what I could do for your brand?
Get in touch